I phoned Thomas after being let down by another so-called wi-fi expert. He answered my inquiry promptly and turned up on time. He was able to solve my wi-fi problems in a very short time. Thomas has a very friendly personal manner. He answered my questions and made me feel like I was worth the effort. Thomas’s website gives a full account of the scope of his services and his follow-up technical support is outstanding. I have no trouble recommending Thomas to anyone.